Product Information & Garment Care
Sizing, washing and repairing Merino.
I am between two sizes, which one should I choose?
We would usually recommend sizing up but take note of the 'fit' as well because we've got three different fits.
Will you be getting an item re-stocked? How do I find that out?
We consistently have shipments coming into our markets that will restock certain products. The best way to find out if and when that might be is to send us a message, and our customer service team will have a look into it and get back to you!
Where are your products made?
Our products are designed in Wanaka, New Zealand and are proudly manufactured at Shanghai Challenge Textiles in China, an innovative world-class manufacturer specializing in merino wool. The state-of-the-art facility is located on the outskirts of Sh
How do I wash my Mons merino?
Cold wash, in a washing machine. No special detergents or wool cycles.
Do you offer a repair service?
Repairing your garment helps us respect resources instead of wasting them. That's why we hope to offer a repair service in the not-too-distant future. In the meantime, we recommend just popping by your local tailor or seamstress, as they should be ab
What is the best way to remove stains from Merino?
Most stains can be removed by dabbing with a colour-free washing soap (such as Sunlight) or a natural detergent before putting your Merino into the washing machine.
How can I prevent small holes or damage to my garments?
Small holes can occur in the fabric over time. The good news is, they are easily fixed.